Your Stakeholder Alignment
Are your customers and employees aligned and engaged in a way that
generates mutual loyalty and sustainable growth?
These companies wanted stronger employee and customer alignment and loyalty:
This organization was in year four of an Employee Engagement improvement effort. Participating in a nationally-benchmarked survey process, their results were well below peer companies and overall industry averages. We were brought in to… SEE MORE
This health-care related organization was frustrated with the friction and competition that had developed between several key departments. Beyond the internal dysfunction, it was also causing customer relationship problems. We used our HPTI Evaluation to pinpoint…SEE MORE
This energy-related company had been lagging their competitors in customer satisfaction ratings for several years, and was looking for ways to go beyond the typical measures to a more collaborative partnership with their customers. We were hired to develop and implement a… SEE MORE