Your Customer Focus

Does your strategy or business plan create unique
and compelling value for your customers or other key stakeholders?

These companies sought an answer to that same question:

This technology company wanted customer-focused training that would connect with and leverage elements of their Customer Experience (CX) Strategy and align everyone with a clear and compelling CX brand. We were hired to… SEE MORE

This metals manufacturer wanted to ensure their strategic project team was aligned, structured, equipped and assigned in a way that best positioned them for success. We helped them use our S.P.O.T. Opportunity Analysis ©…SEE MORE

This diversified manufacturer was losing margin dollars due to the lower pricing of larger competitors. They wanted a way to define, measure and demonstrate the added customer value that came with their relatively higher price structure. We helped them…SEE MORE