Management and Employee Training

	"Training is about improving or changing performance and behaviors on the job. We take proven steps to ensure your training investment produces those results." Bill Thomas Centric Performance

So you feel you have a compelling vision and a breakthrough strategy. Now all that remains is to implement it. The question is - do your line managers have the skills they need to guide, inspire and equip the employees who have to deliver on the promises you're making? And do those employees have the skills they need to perform their roles effectively?

We provide customized training courses to equip your managers with the skills they need to be more effective at hiring, rewarding, growing and retaining their employees - all keys to optimizing the return on your people investments and implementing your strategy. These are not generic courses that we modify to fit your particular organization. They are carefully-customized courses based on the every-day issues, challenges and on-the-job examples that exist in your specific organization. Each of our course topics can also be further tailored for management only, employee only or mixed management-employee audiences.

Below are some of our most popular training courses. Please contact us for a representative list of topics covered in each course, or for other courses you're considering but don't see here. Also, be sure to ask us about our Learning Application Barometer (LAB), the unique process and tool we use to ensure the training we conduct translates into measurable gains in performance on the job.

	Making the Transition from Employee to Manager to Leader
	Recruiting & Selecting High Performers
	Identifying & Retaining Key Talent
	Managing & Evaluating Performance
	Effective Compensation Management for Line Managers
	Building Your Employment Brand
	Effective Manager-Employee Relations
	Legal Landmines in Managing People
	Managing the Challenges of Change
	Dealing Effectively With Conflict
	Communicating With Impact
	Managing a Diverse Workforce
	Time Management
	Building a Customer-Focused Culture
	Competitive & Consultative Selling Skills
	Excellence in Customer Service

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