Performance Management & Accountability
This technology company wanted a thorough evaluation and revamping - if necessary - of their performance management approach, process and tools, as well as a stronger linkage between PM and their growth strategy. Using our six point PM assessment, we identified several ways they could strengthen the linkage, make the total process more effective and more "user-friendly" for their managers and employees. We then helped them develop, communicate and train all personnel on the new approach. Now in year two, the new system has been credited with more effective and aligned goal setting and accountability, more continuous performance feedback and coaching, and a year-end process that is significantly less burdensome and confrontational, more developmentally focused and provides a much better linkage to reward decisions.