| Customer Experience Strategy and Implementation |
| Marcus Evans Seminars |
| September 26 & 27, 2011 |
Chicago, IL |
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| Compensation Practices: The Difference Between Successful and Struggling Business Strategies |
| Marcus Evans Seminars |
| June 23 & 24, 2011 |
Chicago, IL |
| |
| Integrated Talent Management: Aligning Human Capital and Business Strategy |
| Pittsburgh Human Resource Association Workshop |
| June 14, 2011 |
Pittsburgh, PA |
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| Talent Management: Aligning Human Capital and Business Strategies |
| Marcus Evans Seminars |
| March 28 & 29, 2011 |
Chicago, IL |
| |
| Customer Experience Strategy and Implementation |
| Marcus Evans Seminars |
| December 10 & 11, 2010 |
Chicago, IL |
| |
| HR's Role in Strategy: Impact or Interference? Invited or Ignored? |
| Pittsburgh Human Resource Association Conference |
| September 21, 2010 |
Pittsburgh, PA |
| |
| Customer Loyalty - Your Fast Lane or Speed Bump to Growth |
| Pittsburgh Business Times - Breakfast for Business |
| June 15, 2010 |
Pittsburgh, PA |
| |
| HR's Role in Strategy: Impact or Interference? Invited or Ignored? |
| Gulf Coast HR Symposium |
| May 12, 2010 |
Houston, TX |
| |
| Human Capital Metrics - Creating Insights to Excel in the New Economy |
| Human Resource Leadership Forum |
| October 20, 2009 |
Pittsburgh, PA |
| |
| Strategy, Capabilities & the Customer Experience |
| The Voice of Business Growth Radio Interview |
| May 11, 2009 |
National Broadcast |
| |
| Employee Engagement: Beyond the Rhetoric to Real ROI |
| Pittsburgh Human Resource Association Conference |
| October 15, 2008 |
Pittsburgh, PA |
| |
| Training - The Real Competitive Advantage |
| American Society for Training & Development Seminar |
| January 31, 2007 |
Pittsburgh, PA |
| |
| Performance Metrics and Your Bottom Line |
| Pittsburgh Technology Council Workshop |
| April 11, 2006 |
Pittsburgh, PA |
| |
| HR - Breaking the Mold |
| Human Resource Planning Society Workshop |
| January 19, 2006 |
Pittsburgh, PA |
| |
| Positioning HR as a Strategic Business Partner |
| Southeast Regional Human Resources Conference |
| October 17, 2005 |
Atlanta, GA |
| |
| Innovation and the Bottom Line |
| Pittsburgh Technology Council Conference |
| June 7, 2005 |
Pittsburgh, PA |
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