Recommended Reading

Talent Acquisition: Where Business and HR Meet Centric Performance Article

A consistent theme that we continue to hear from companies is that the war for talent they faced before this recent recession began still exists now that we're recovering from it. Despite record high levels of unemployment, companies continue to see a talent mis-match between supply and demand. Though the sheer numbers of candidates are out there, the specific skills and talents needed are still hard, if not impossible, to find. This is forcing a more intense and sometimes more urgent focus on talent acquisition and talent management plans and techniques. In fact, according to the Conference Board and other notable sources, talent management has been steadily climbing its way up the list of executive priorities.

Particularly interesting in all of that focus is how some organizations are recognizing and leveraging the connections between their approach to talent acquisition and management, and their approach to customer acquisition and management. Some of those key connections are:

1. Forecasting supply and demand
2. Using a 7 X 24 acquisition process
3. Leveraging your company's brand
4. Having a unique value proposition
5. Supply funnel management
6. Using voice of the customer/candidate techniques

This article looks at each of those six areas, describes the related connections or parallels between customer and talent strategies, and how companies are leveraging those connections to out-perform their competitors.

Please click here to view the entire article.

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