Pay-for-Performance System Design and Implementation
This organization had a long history of limited or suspended merit pay budgets and a very generic approach to differentiating the performance of its managers and employees. As a result, their top performers were losing incentive to continually excel and managers were lacking useful tools for holding non-performers accountable. We designed and implemented a new rewards and performance management strategy, process and tools as well as the management and employee training and communications needed to gradually move them to a more performance-accountability-based culture.