Cross-Boundary Workouts

Every organization has boundaries across which it must operate -- whether it's hierarchical boundaries; horizontal ones based on function or product lines; geographic boundaries; or external ones that separate the customer and supplier.

While some boundaries serve a needed purpose, and some are unavoidable, numerous companies are taking clear steps to tear down the walls they believe cause inefficiency, stifle innovation and increase the costs of doing business.

We help our clients break through the boundaries that are short-circuiting their economic potential. Our Value Chain Lab is a proven business process that brings both sides of a relationship together to examine and resolve problems along the seam; and commit to a process for surfacing and addressing future problems, and opportunities, that might arise. We have helped clients achieve dramatic results by successfully using the Lab approach in various different settings and contexts:

Customers to Suppliers Alliance Partners
M&A Participants Management to Employees
Department to Department Corporate to Field Functions

"Boundaryless behavior is the soul of today's GE.... People seem compelled to build layers and walls between themselves and others....These walls cramp people, inhibit creativity, waste time, restrict vision, smother dreams, and above all, slow things down.... The challenge is to chip away at and eventually break down these walls and barriers, both among ourselves and between ourselves and the outside world."

Jack Welch, Former CEO    Letter To GE Shareholders

 

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